The day was off to a good start. We
were scheduled to depart on Alaska Air Flight 547 from LAX to Sea-Tac at 2:26pm.
We arrived at the airport and got through security by 10:30am for our
2:26pm flight. At check-in, there
was a message that flashed on the screen indicating the flight might be delayed
After we took seats in the waiting area near
the gate, we noticed that the Departures monitor listed the flight as “On
Time.” There was no information
at the gate regarding the flight. As
1:00pm approached, there was still no information at the gate.
We were able to discover that our flight would be delay even though the
monitor still indicated “On Time.”
After writing a letter to Alaska Airlines describing our day, they did provide us with a voucher for $125 off a future flight with them.
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